Training for Fair Housing Professionals

This training is ideal for fair housing investigators, managers and other personnel engaged in fair housing enforcement and case processing. Industry experts and upper-level HUD personnel will provide information that will equip you with the tools to improve your efficiency and efficacy. Session topics include Effective Intake Procedures, Dealing with Challenging Communication Barriers, Investigating Disability-related Complaints (accommodations, modifications and design & construction), and Conciliation. Managers and legal staff will enjoy the opportunity to have group and one-on-one discussions with HUD's FHEO staff. In addition to the above, there will be updates on the FHAP Intake Project, the HUD/FHAP Focus Group Initiative, and tips for Strategic Succession Planning. Tim Smyth, Deputy Assistant Secretary for Enforcement and Programs, will provide a keynote address.

Host hotel and booking info is available at Durham Marriott City Center.

SPACE IS LIMITED. For more information on registration, please contact Nicole Jacobs ([email protected]) or James Davis ([email protected]). 

Program Agenda

Tuesday, July 18th

3 p.m. – 6 p.m.                                     Registration – Durham Convention Center

Wednesday, July 19th

7:30 a.m. – 9:00 a.m.                          Registration & Continental Breakfast

9:00 a.m. – 9:30 a.m.                          Welcome & Opening Remarks         

  • Constance Stancil, Director, Durham Neighborhood Improvement Services
  • William “Bill” Bell, Durham Mayor
  • Carlos Osegueda, FHEO Region IV Director

                                                            Recognition of Carolyn Miller-Cooper

9:30 a.m. – 10:00 a.m.                        Enforcement of Cause Findings and Procurement of Meaningful Damages & Public Interest                                                                 Relief in Conciliations

  • Joseph Pelletier, Director of FHAP Division

10:00 a.m. – Noon                               Effective Intake and Update of the FHAP Intake Project

  • Gloria Miranda, Acting Program Analyst

Noon – 1:00 p.m.                                 LUNCH ON OWN

1:00 p.m. – 2:45 p.m.                          Dealing with Challenging “Customers”

  • Willie Ratchford, Director – Charlotte/Mecklenburg Community Relations Committee
  • James Osborn, LPA, LCAS, Director of Community Education and Outreach – Alliance Behavioral Healthcare

2:45 p.m. – 3:00 p.m.                          BREAK

3:00 p.m. – 4:00 p.m.                          Staffing Management and Strategic & Succession Planning (Managers Only)

  • Carlos Osegueda, FHEO Region IV Director

3:00 p.m. – 4:00 p.m.                          Aged Case Initiative

  • Vicki Johnson, Acting Director – Region IV Enforcement Division                                                                                            

4:00 p.m. – 5:00 p.m.                          One-on-One Time with FHAP Directors, Managers, and Legal Staff (Process & Procedural                                                                     Updates)

  • Joseph Pelletier, Director of FHAP Division  

Thursday, July 20th 

7:00 a.m. – 8:00 a.m.                          Morning Stretch and Strength

  • Leah Holmes, Fitness Expert

9:00 a.m. – 10:00 a.m.                        Effective Conciliations        

  • Vicki Johnson, Acting Director – Region IV Enforcement Division

10:00 a.m. – Noon                               Investigating Disability-Related Cases

  • Yasmin Farahi, Attorney – Disability Rights NC
  • Wanda Allen-Abraha, Director – Winston-Salem Human Relations

Noon – 1:00 p.m.                                 Lunch and Keynote Speaker

  • Tim Smyth, Deputy Assistant Secretary for Enforcement and Programs

1:00 p.m. – 2:00 p.m.                          Fair Housing Construction & Design

  • Richard Duncan, Director – The RL Mace Universal Design Institute

2:00 p.m. – 2:15 p.m.                          BREAK

2:15 p.m. – 3:00 p.m.                          Working with FHIPs & Fair Housing Testing

  • Jack Holtzman, Co-Director – Fair Housing Project of Legal Aid of NC
  • Jeff Dillman, Co-Director – Fair Housing Project of Legal Aid of NC

3:00 p.m. – 5:00 p.m.                          HUD/FHAP Guidance & Updates

  • HEMS: Kevin Gilbert, Management Information Specialist
  • Determinations and FIR’s: Kia Johnson, Equal Opportunity Specialist/GTR

3:00 p.m. – 5:00 p.m.                          HUD/FHAP Focus Groups (focus group member managers only)

  • Carlos Osegueda, FHEO Region IV Director
  • Vicki Ray, Region IV FHIP/FHAP Branch Chief

Friday, July 21st 

9:00 a.m. – 10:00 a.m.                        LGBTQ and the Fair Housing Laws

  • Kate Sablosky Elengold, Professor – UNC School of Law

10:00 a.m. – Noon                               Disparate Impact – Criminal Background

  • Cashauna Hill, Executive Director, Greater New Orleans Fair Housing Action Center

Noon                                                      Closing Remarks

  • James E. Davis, Jr., Manager, Durham Human Relations Division


  • July 19, 2017 at 7:30am – July 21, 2017
  • Durham Convention Center
    301 W Morgan St
    Durham, NC 27701
    United States
    Google map and directions
  • Nicole Jacobs

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